avodaq Data Snapshot Service (aDSS) addresses the Data Retention limitations of Dynatrace by enabling easy export and long-term storage of monitored data (including session replay), allowing for both manual and automated analysis of historical data to produce technical and business insights. It also provides easy access to the data Dynatrace collects (including dashboards), exposing data in an easy to consume format (CSV).
aDSS is offered as a managed service. In other words, avodaq will interact with the aDSS software to provide all the above-mentioned services.
In terms of where the aDSS software will be run, avodaq offers two options:
SaaS: aDSS will be run from avodaq's own servers. This requires that avodaq is able to access your Dynatrace environment from outside your network.
On-Premises: aDSS will be run within your network. This is suitable for Dynatrace Managed instances that are not accessible from the Internet.
In order to utilize all of the functions of aDSS, you will need to provide the following prerequisites (note the different requirements for SaaS and On-Premises):
The following credentials will be required (Note: if requested, you may input these fields on your own):
For aDSS On-Premises:
If all the prerequisites are met, avodaq will configure the aDSS according to your monitoring and reporting requirements.
avodaq will also be in communication with you to ensure that you derive as much value from aDSS as possible.
avodaq Data Snapshot Service (aDSS) captures the following data from Dynatrace as snapshots:
Configure aDSS to capture any custom dashboard created on your own Dynatrace tenant as an image, allowing you to leverage Dynatraces powerful dashboarding capabilities for your own reports.
Pull performance metrics from Dynatrace and store them indefinitely.
Store custom USQL Query datasets and export them as PDF reports or as CSV data which can be integrated with your Business Intelligence tool of choice (e.g., PowerBI, Tableau).
Store data from a user session indefinitely, including the visual session replay.
Set routines to automatically export data from Dynatrace (e.g. every hour, day, week, month).
Automated export and storage of contextualized data pertaining to problem tickets.
When you first enter, you will be greeted with the login page of avodaq Data Snapshot Service (aDSS). To register for an account, click on "Register".
Fill up the cells with the relevant information.
Log in to your registered account to begin using the Snapshot service. When logging in for the first time, you will be brought to the storage settings page to set up your AWS S3 Bucket.
Update the storage settings with AWS S3 bucket information and save them. Refer to the AWS documentation for more information on how to set up an S3 bucket.
To update storage settings after initial setup, click on "Snapshot Settings".
Click on "Storage Settings" and update your storage settings accordingly.
After logging in, click on "Snapshot Settings".
Click on "Dynatrace UI Login Credentials".
Click on "Add New Dynatrace UI Login Credentials".
Fill in the form with your Dynatrace UI login credentials.
Note: These credentials are the email and password to log into the Dynatrace UI, not aDSS. The user with the email provided must be able to access the UI of th environments which you wish to monitor.
On the home page, click the "Snapshot Settings" button.
Click on "Dynatrace Environments".
Click on "Add New Dynatrace Environment".
Fill up the form with the relevant information.
Click on "Save".
After saving, your Dynatrace environment should appear in the Dynatrace environment list.